FAQs

You can contact us through our official website or contact information, and our sales team will be happy to assist you.

The cooperation process mainly includes demand communication, quotation, contract signing, in-depth design confirmation and material sample confirmation, production, quality inspection, logistics distribution, etc.

You need to provide your company information, product need, customization requirement, cooperation intention and other relevant information.

The time for the cooperation process depends on your specific need and order volume. Generally speaking, it may take weeks to months from demand confirmation to logistics delivery.

During the cooperation period, we will provide you with professional technical support, marketing suggestions and timely after-sales service.

We will provide you with a draft cooperation agreement, which will be signed by both parties after confirmation to ensure the legality and standardization of the cooperation process.

Our company is a member of the Guangdong Building Decoration Materials Association and has many years of professional experience in developing, designing and producing hotel furniture and supporting product. We have won many honors such as the top 10 in China's hotel furniture industry.

We provide a wide range of hotel furniture product, including hotel public area furniture (lobby, restaurant, conference room, etc.), guest room furniture and outdoor furniture, etc.

All products are produced in accordance with export quality standard and have passed quality, safety and environmental protection certification. We ensure that every product is strictly inspected to meet the safety and quality requirements of the international market.

We cooperate with internationally renowned logistic companies to provide a variety of transportation methods such as sea transportation and air transportation. We will choose the most suitable transportation method and route according to customer need and cargo characteristic. At the same time, we will carry out professional packaging protection to ensure that the furniture is not damaged during transportation.

Freight is usually borne by the buyer, and the specific cost will be calculated based on factor such as the volume of the goods, transportation method and distance. Taxes such as tariffs and value-added tax are determined according to the import policy of the destination country, and the buyer needs to understand and pay them by himself.

We provide comprehensive after-sales service, including return and exchange of product quality problem, repair, etc. If you encounter any problems during use, you can contact our customer service team at any time and we will solve it for you as soon as possible.

Yes, we do. According to the specific needs of customers and the characteristics of the venue, we can tailor hotel furniture products that meet the requirement for customer.

We will select the most suitable materials and processes according to customer need, and meet the specific requirement of customers in a relatively economical way.